Refunds & cancellation

Updated 14 September 2026. Public paid subscriptions have not opened. No payment is required to view this preview.

When subscriptions open

Monthly subscriptions renew until cancelled. To prevent another renewal, use the management link in your Paddle purchase confirmation or request cancellation at Paddle buyer support. Cancelling renewal is separate from requesting a refund.

Request a refund

For a technical problem or missing delivery, contact zuplix.agency@gmail.com or use your account support inbox. Include your purchase reference and a description, never your card details. You may also request a refund directly through Paddle.

Paddle handles payment refunds under its refund policy and applicable consumer law. Eligibility depends on the transaction and your rights; a request is not an automatic approval. Your mandatory rights, including any applicable withdrawal rights or remedies for a defective service, are not limited by this page. An approved refund or payment dispute may suspend the related paid features while account credits are reconciled.